Legal
The agreement between Yardstick and the companies that use it — what we owe you, what you agree to, and what happens when either side wants out.
Last updated
19 September 2026
Effective
1 October 2026
Version
1.0
On this page
01
The agreement
These terms govern your use of Yardstick. By opening an account, or by signing an order form that refers to this page, you accept them on behalf of your company.
If you have a signed agreement with us that says something different, that agreement wins on the points where they disagree.
02
The service
Yardstick is a hosted hiring workspace: sourcing, scorecards, pipeline, and the integrations that connect them to your applicant tracking system. We provide it as a subscription, and we may change how features work as we improve them.
We will not remove a material feature you are paying for without giving you notice and, if it matters to you, a way out.
03
Accounts and access
You are responsible for who you let into your workspace and for what they do there. Keep credentials safe, remove people when they leave, and tell us promptly if you think an account has been compromised.
Accounts are for named people. Sharing one login between several people is not permitted, mostly because it makes the audit log useless to you.
04
Acceptable use
You agree not to use Yardstick to do any of the following.
Break the law, including employment, equality and data protection law in the places you hire.
Scrape, resell, or redistribute data from the product outside your own hiring.
Reverse engineer the service or probe it for weaknesses without our written permission.
Upload malware, or content you have no right to upload.
Make hiring decisions in a way that discriminates on a protected characteristic.
05
Your data
Your data stays yours. You grant us the licence we need to host it, process it, back it up, and show it back to you — and nothing broader than that.
Where we process personal data on your behalf, the Data Processing Agreement applies and forms part of these terms.
06
Fair hiring
Some features rank, filter or score candidates. They are decision support, not decision makers. You agree to keep a human in the loop on any decision that materially affects a candidate, and to be able to explain that decision without pointing at us.
We publish what each ranking feature uses as input. If you need that documentation for an audit, ask and we will send it.
07
Fees and billing
Fees are set out in your order form. Subscriptions are billed in advance and renew for the same term unless one of us gives notice at least thirty days before the renewal date.
Invoices are due within thirty days. Late payment can suspend the service, but we will email you before that happens rather than after.
08
Hiring credits
Credits are consumed by metered actions and are shown in your workspace before you spend them. They expire at the end of the subscription term in which they were bought.
Credits have no cash value, are not refundable, and cannot be transferred between customers.
09
Intellectual property
We own the service, the software behind it, and anything we create in providing it. You own your data and your trade marks. Neither of us gets rights in the other’s property beyond what these terms grant.
If you send us feedback we may use it freely and without owing you anything for it.
10
Warranties and disclaimers
We warrant that the service will perform materially as described in our documentation, and that we will provide it with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as is.
We do not warrant that you will hire anyone, that a candidate will accept, or that the product will be free of every defect.
11
Limitation of liability
Neither of us is liable for indirect or consequential loss, or for lost profits, revenue, or goodwill. Our total liability in any twelve-month period is capped at the fees you paid us in that period.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law says cannot be limited.
12
Term, termination and changes
Either of us may terminate for material breach that is not fixed within thirty days of written notice. We may suspend immediately if your use threatens the security of the service or of other customers.
On termination you can export your data for thirty days. After that we delete it on the schedule in the Privacy Policy.
We may update these terms. Material changes get at least thirty days notice to account owners, and continuing to use the service after they take effect means you accept them.